Discover why top brands choose Experro over Searchspring
A detailed comparison between Experro and Searchspring* across value, features, and ROI.
(*Searchspring is now a division of Athos Commerce)
Our Recognitions
Uses AI agents to monitor and optimize search experiences, automatically generating synonyms, adjusting relevancy, and discovering opportunities.
Does not offer automated optimizations. Most adjustments — like synonyms, boosting, and rules — require manual input from merchandisers.
Offers granular first-party data capture, advanced dashboards, built-in A/B testing, and real-time optimization suggestions.
Provides standard insights — top searches, conversion metrics, etc. but lacks deeper, AI-driven analytics and integrated A/B testing.
Understands long-tail and contextual queries (e.g., “jackets for office under $100”), ensuring accurate, relevant results without dead ends.
Users report* zero results for natural language queries (e.g., “pink dress for birthday party”), showing poor semantic and intent handling.
Delivers Gen AI-powered 1:1 personalization across search, browse, and recommendations with real-time intent and behavioral signals.
Provides ML-based recommendations, rules, and predictive bundles but lacks adaptive 1:1 personalization. Experiences remain largely session or rule-driven, not dynamically individualized.
Features a modern, intuitive dashboard with extensive merchandising controls, analytics, and integrated site content management.
Offers a serviceable but sometimes “clunky” dashboard. Some advanced needs may require external tools or manual processes.
Provides proactive support that drive growth strategy, not just reactive troubleshooting, ensuring faster responses & measurable ROI.
Users report* support delays of 3–6 weeks, with only urgent tickets prioritized — leaving many customers feeling neglected.
Includes a Gen AI-powered conversational agent that interprets intent and dialogue, guiding shoppers in real time just like a knowledgeable in-store assistant.
Does not offer a conversational AI assistant for shoppers. Interaction remains static through keyword-based search boxes and filter navigation.
Supports advanced catalog handling, dimension normalization, tiered pricing, and SKU enrichment out of the box — making it enterprise-ready for both B2B and D2C.
Users report* frequent failures with B2B implementations , where promised compatibility often breaks down and results in wasted investment.
Automatically generates and normalizes rich product data — attributes, tags, descriptions, etc. — using AI to improve recall, ranking, and catalog scalability.
Relies on manual interventions — such as curating data fields, writing synonyms, or defining predictive bundles through rules — without automated enhancement of product metadata or attributes via AI.
![]() | Scorecard | |||
---|---|---|---|---|
NLP Query Processing | Limited | Experro | Searchspring | |
Real-time Context and Intent Detection | Experro | Searchspring | ||
Automatic Zero & Low Result Optimization | Experro | Searchspring | ||
AI Product Enrichments | Experro | Searchspring | ||
Image Search | Limited | Experro | Searchspring | |
Visual Merchandising | Experro | Searchspring | ||
Product Recommendations | Limited | Experro | Searchspring | |
1-on-1 Personalization | Limited | Experro | Searchspring | |
Al Opportunities | Experro | Searchspring | ||
Conversational AI Agent | Experro | Searchspring | ||
Automated Optimizations | Experro | Searchspring | ||
Success-as-a-Service | Experro | Searchspring | ||
First-party Tracking | Experro | Searchspring | ||
In-depth Analytics | Experro | Searchspring | ||
Enterprise Suitability | Limited | Experro | Searchspring |
NOTE: Created based on publicly available information as of August 28, 2025.
+28%
average order value
+35%
click-through rate
+21%
conversion rate
marketing
gain
Blinds To Go achieved a 240% boost in marketing agility after Experro transformed their existing eCommerce platform — empowering faster merchandising decisions, enhancing customer experience, and driving consistent sales growth across digital touchpoints.
A cross-functional team of success managers, solution engineers, and AI specialists — aligned to your KPIs to drive faster results.
From content to commerce, we work with your team to launch fast, optimize early, and build a scalable foundation for long-term growth.
Whether you're mid-campaign or scaling across time zones, our expert support team is always available and deeply responsive.
We don’t stop at go-live. Through continuous optimization, roadmap alignment, and reviews, we help you stay ahead — always.
Choosing the right platform takes time — and it’s okay to have questions. Instead of guessing, get direct answers from our team. Request a no-pressure walkthrough.