Discover why top brands choose
Experro over Coveo
Comparing Experro & Coveo across value, features, and ROI — to help you power
real-time search and
discovery for modern eCommerce.
Our Recognitions
Experro’s advanced NLP and semantic search capabilities accurately process long-tail and complex queries, ensuring users receive precise, relevant results.
Coveo often fails to interpret complex or price-based queries like “formal shirts for office under $14,” due to its reliance on keyword-driven NLP.
Experro’s conversational AI agent is built directly into its Gen AI stack, enabling natural, real-time dialogue that understands context and intent — no extra setup, connectors, or integrations required.
Coveo users report* chatbot integration isn’t smooth, requiring extra setup and tuning — making the conversational AI feel bolted on rather than native.
Experro automatically creates curated product bundles and complete looks across categories, transforming PDPs into shoppable experiences that boost AOV, engagement, and product discovery.
Coveo offers basic product recommendations but lacks advanced bundling or outfit creation — limiting its ability to deliver complete, shoppable experiences that drive upsells and cross-sells.
Experro’s plug-and-play interface lets teams manage search, merchandising, and personalization independently with intuitive, zero-code controls.
Coveo is often reported* as difficult to deploy, with a steep learning curve that requires developer help and slows team adoption and agility.
Experro offers a transparent, flexible pricing model with no hidden query-based charges, allowing businesses to scale usage confidently while maintaining full cost visibility and control.
Coveo’s usage-based pricing is often reported* as unpredictable and non-transparent, with enterprise users finding it difficult to forecast costs due to fluctuating query volumes and unclear consumption metrics.
Experro’s unified dashboard combines search, merchandising, and analytics with real-time reports, version tracking, and one-click rollbacks for easy monitoring.
The admin console and reporting modules are described* as overwhelming and difficult to navigate. Users struggle with understanding facets, analytics setup, and version control, requiring expert-level configuration.
Experro’s Success-as-a-Service model provides proactive support, live onboarding, and clear documentation to help teams achieve value from day one.
Users often cite* scattered and outdated documentation with minimal practical examples. Post-onboarding support can feel reactive, with delayed resolutions and limited proactive guidance.
Experro’s modern Gen AI-first architecture is lightweight, composable, and agile — enabling fast deployment, minimal maintenance, and instant scaling without operational friction.
Users report* Coveo’s large-scale enterprise design can feel over-engineered for many teams, involving manual deployment steps and complex configuration for even basic use cases.
![]() | Scorecard | |||
---|---|---|---|---|
Multimodal Search | Experro | Coveo | ||
LLM Context & Intent Detection | Limited | Experro | Coveo | |
Contextual Relevancy & Accuracy | Limited | Experro | Coveo | |
Visual Merchandising | Experro | Coveo | ||
AI Opportunities & Optimization | Experro | Coveo | ||
AI Bundling & Outfitting | Limited | Experro | Coveo | |
Conversational AI Agent | Limited | Experro | Coveo | |
Ease-of-Use | Limited | Experro | Coveo | |
Customer Support | Limited | Experro | Coveo | |
Automatic Zero & Low Result Optimization | Experro | Coveo | ||
Gen Al Catalog Enrichments | Experro | Coveo |
NOTE: Created based on publicly available information as of October 10, 2025.
+28%
average order value
+35%
click-through rate
+21%
conversion rate
revenue growth
Experro transformed our search from frustrating to one of our biggest revenue channels. It understands fashion, intent, and even imperfect queries. Since launch, we’ve seen a 3.4x revenue lift from search, higher AOV, and stronger repeat conversions. It feels like hiring a full growth team, without the overhead. Truly a game-changer.
A cross-functional team of success managers, solution engineers, and AI specialists — aligned to your KPIs to drive faster results.
From content to commerce, we work with your team to launch fast, optimize early, and build a scalable foundation for long-term growth.
Whether you're mid-campaign or scaling across time zones, our expert support team is always available and deeply responsive.
We don’t stop at go-live. Through continuous optimization, roadmap alignment, and reviews, we help you stay ahead — always.
Disclaimer - The information in this content piece is based on publicly available sources, user reviews, and our own research at the time of writing. It is intended for educational and informational purposes only. We encourage businesses to independently evaluate solutions to determine the best fit for their needs.