Drive More Sales with Conversational AI Agent in eCommerce

Q: What makes Experro’s conversational AI agent different?

Unlike generic chatbots, Experro’s conversational AI agent is built for eCommerce. It understands intent, offers real-time product guidance, and personalizes every interaction — driving sales, engagement, and shopper satisfaction.

Q: How is a conversational AI agent different from a regular chatbot on an eCommerce site?

A typical chatbot follows scripts. In contrast, a conversational AI agent for eCommerce uses real-time data, context, and product knowledge to guide shoppers like an in-store expert — reducing bounce and boosting conversions.

Q: Can Experro's AI agent help shoppers find products faster, even if they don’t know the exact name?

Yes, Experro's AI-powered shopping agent understands vague or subjective queries like “skincare for dry weather” or “formal black shoes” and still delivers relevant, tailored suggestions instantly.

Q: How long does it take to integrate this AI agent into my existing eCommerce website?

Experro’s conversational AI chatbot platform for eCommerce is designed for fast implementation — with plug-and-play integrations and custom workflows that let you go live in days, not weeks.

Q: Can your AI agent handle complex product filters or questions like 'vegan skincare under $30'?

Absolutely. Experro's eCommerce conversational agent is trained on your catalog, filters, and business rules — making it capable of answering layered queries and helping shoppers refine their choices seamlessly.

Trusted by global B2C, B2B, and DTC brands to deliver personalized experiences

WHAT WE DO

Just like your best sales associate — always online, always ready to help. No excuses!

When conversations break, conversions drop. Fragmented experiences create friction, slow down journeys, and cost brands real engagement and sales. With Skara, our eCommerce Conversational AI Agent, every interaction flows seamlessly from first touch to final checkout, driving effortless conversions.

23%

higher add-to-cart rate

3.6x

boost in conversion rate

25%

average order value increase

78%

automated customer queries

WHAT YOU GET

One assistant that can sell, support, and engage customers across every channel

Experro’s Gen AI-powered conversational AI agent transforms passive browsing into guided discovery, helping shoppers find what they need and when they need it, across every channel.

Drive more revenue with a complete conversational shopping experience for your customers

Re-create In-store Experience & Drive Conversions

Deliver a human-like experience with personalized suggestions and contextual nudges — engaging shoppers & driving purchases.

Boost AOV with Smart Cross-sells & Upsells

Turn every chat into a sale with smart, in-conversation with complementary product suggestions that guide shoppers to discover and buy more.

Answer Product Questions Instantly

Resolve shopper questions — from “Will it fit?” to “Where’s my order?” — right in chat, turning support into confident, friction-free buying.

OUR PRODUCT

Voice, chat, social — our AI conversational agent can do it all

Meet your customers at every touchpoint with seamless, connected experiences
that build trust and loyalty.

ADVANCED CAPABILITIES

Conversational shopping agent with unique abilities to see, talk, and deeply engage customers

Image Understanding

Skara interprets product images to identify items and enable faster and more personalized shopping experience.

Natural Voice Conversations

Let shoppers speak naturally — Skara responds instantly for smooth, human-like interactions.

Seamless Multilingual Support

Connect with customers worldwide — Skara communicates fluently in multiple languages.

Hallucination-free Responses

Skara delivers only verified, data-backed responses for accurate, trustworthy customer interactions.

Smart Sentiment Understanding

Get an intelligent agent-powered ticketing system that can seamlessly replace your existing support apps.

Instant, No-code Deployment

Fast, hassle-free setup — no developers needed, and conversational AI agents go live in no time.

Powerful Custom Agent Builder

Build complex, custom agents for any business needs. Don’t settle for cookie-cutter experiences.

MCP & Integration Support

Integrates with your existing setups like Shopify & Magento to sync data and automate workflows.

Built-in Ticketing System

Get an agent-powered ticketing system that can seamlessly replace existing support apps.

Ditch your ordinary chatbot,
Skara’s here to redefine conversations.

Witness seamless, human-like interactions
— powered by our AI shopping agent, Skara.

Request a Free Trial Book a Demo

OUR Customers

What customers are achieving with Experro’s conversational AI for eCommerce

+34%

AOV boost driven by Skara

Turns out, Experro’s AI-powered shopping agent was all we needed to grow.

We didn’t add a single person to our sales or support team, but revenue from chat sessions skyrocketed. Customers now spend more time chatting, discovering new looks, and getting instant help, all thanks to Skara. It’s like having our best sales and support associate available 24/7.

Justrae

Explore Case Study

EXPERRO DISCOVERY SUITE

A fully integrated suite of eCommerce search and product discovery tools

Deliver smarter shopping experiences with a unified Gen AI discovery suite — where every feature works in sync to boost AOV, relevance, and ROI across the entire journey.

Recommendations

Boost AOV and grow upsells with Gen AI-powered product recommendations.

Browse

Gen AI-powered category pages that convert hard-won traffic into revenue.

B2B Discovery

B2B product discovery that accelerates sales and simplifies complexity.

Smart Collections

Gen AI-optimized eCommerce collections for every occasion and promotion.

Merchant Dashboard

Drive meaningful growth with eCommerce merchandising powered by Gen AI.

Gen AI Search

eCommerce search that delights shoppers and drives sales.

Product Enrichment

Auto-generate rich product data to deliver exceptional shopping experiences.

Gen AI Personalization

Personalize every shopping experience with Gen AI intelligence.

FAQs

What makes Experro’s conversational AI agent different?

Unlike generic chatbots, Experro offers a conversational AI chatbot solution for eCommerce that understands intent, helping shoppers find and buy faster through intelligent, personalized conversations.

Key Differentiators:

Intent-driven intelligence: Understands shopper goals and context to deliver relevant, human-like assistance.
Real-time product discovery: Dynamically recommends products and content based on behavior and preferences.
Personalized engagement: Adapts tone, responses, and suggestions to each customer in real time.
Outcome-focused design: Built to increase conversions, AOV, and satisfaction — not just automate responses.

How is a conversational AI agent different from a regular chatbot on an eCommerce site?

A ‘typical chatbot’ follows scripts. In contrast, Experro’s conversational AI agent platform for eCommerce uses real-time data, context, and product knowledge to guide shoppers like an in-store expert — reducing bounce and boosting conversions.

Can Experro's AI agent help shoppers find products faster, even if they don’t know the exact name?

Yes, this conversational AI shopping agent understands vague or subjective queries like “skincare for dry weather” or “formal black shoes” — delivering tailored results instantly through conversational search shopping. It’s a powerful leap in conversational AI for retail.

How long does it take to integrate this AI agent into my existing eCommerce website?

Experro’s conversational AI agent for eCommerce is built for rapid deployment. With plug-and-play integrations, pre-built connectors for major platforms, and customizable workflows, most retailers can go live within a few days — without heavy development effort.

Can your AI agent handle complex product filters or questions like 'vegan skincare under $30'?

Absolutely. The eCommerce conversational agent is trained on your catalog, filters, and business rules This makes it capable of answering layered queries and helping shoppers refine their choices seamlessly.

Can I use this agent for post-purchase support like tracking orders or returns?

Yes. The same AI-powered conversational agent can handle order status, returns, and FAQs — reducing support load while keeping the post-purchase experience smooth and connected.

The only full-funnel shopping and
support assistant

Trusted by global B2C, B2B, and DTC brands to deliver personalized experiences

Just like your best sales associate — always online, always ready to help. No excuses!

One assistant that can sell, support, and engage customers across every channel

Voice, chat, social — our AI conversational agent can do it all

Conversational shopping agent with unique abilities to see, talk, and deeply engage customers

Ditch your ordinary chatbot,
Skara’s here to redefine conversations.

What customers are achieving with Experro’s conversational AI for eCommerce

Turns out, Experro’s AI-powered shopping agent was all we needed to grow.

A fully integrated suite of eCommerce search and product discovery tools

FAQs

Calculate your ROI & see how much you can save.

The only full-funnel shopping and support assistant

Trusted by global B2C, B2B, and DTC brands to deliver personalized experiences

Just like your best sales associate — always online, always ready to help. No excuses!

One assistant that can sell, support, and engage customers across every channel

Voice, chat, social — our AI conversational agent can do it all

Conversational shopping agent with unique abilities to see, talk, and deeply engage customers

Ditch your ordinary chatbot, Skara’s here to redefine conversations.

What customers are achieving with Experro’s conversational AI for eCommerce

Turns out, Experro’s AI-powered shopping agent was all we needed to grow.

A fully integrated suite of eCommerce search and product discovery tools

FAQs

Calculate your ROI & see how much you can save.

The only full-funnel shopping and
support assistant

Ditch your ordinary chatbot,
Skara’s here to redefine conversations.