If you’re in retail and skipped Shoptalk Fall 2025 Chicago, you missed a big one. The entire community was there — enterprise retail brands, fast-moving startups, and tech leaders — all focused on the same question:
“How do you attract and engage customers in an AI-first world?”
We had answers. And judging by the crowd around our booth, they landed.
Experro Showed Up And Showed Off Its Platform
Experro at Shoptalk Fall 2025 made some noise. Our booth stayed packed with brands hungry to move beyond basic chatbots towards smarter customer experience.
We showed real product discovery, customer support, and post-sales experiences through our all-in-one conversational AI agent.
“You guys made AI feel useful — and not just hype”, one of the founders told us.
Retail’s Power Players Want Real Answers
Shoptalk 2025 wasn’t just about buzzwords — it was action. Key themes everyone was talking about:
- Generative AI in eCommerce is real and already driving results.
- Conversational commerce is how people shop now — from WhatsApp to calls.
- Keyword-based search is fading. Conversational search is the new standard.
- Self-optimizing agents and real-time personalization are table stakes.
- Oh, and everyone’s still figuring out how tariffs are impacting pricing strategy.
Our CEO Turned AI Into Something Retail Can Actually Make Money From!
Our CEO, Jayesh Mori, broke it down simply: no long onboarding, no data drama — just real results.
He walked brands through Experro’s generative AI capabilities that are live, working, and scalable.
“AI should just work. And it should make you money”, he said. And people got it!
Live Demos, Real Results
At the booth, we ran live demos of our Agentic Experience Platform — and people stayed for the full walkthroughs.
At Booth H31 our platform representatives Melaney King and Pratyaksh Salvi, alongside Jayesh, showed:
Conversational search that feels like talking to a real person
Smart product suggestions in real time
Full omnichannel conversational experiences (web, calls, WhatsApp, Instagram)
Most common reaction? “Wait… that’s not a human?”
Shoptalk Fall 2025 Highlights (And Wins)
👥 Thousands of Shoptalkers, top brands, and tech leaders
🔥 Trends: AI, CX, product discovery, automation
📈 Outcome: New partnerships, pilots, and closed deals
What Made Experro Stand Out?
Our advanced capabilities like:
✅ Gen AI-powered product discovery
✅ Conversational commerce that feels real
✅ Omnichannel AI experiences
✅ Smart AI bundling
✅ Self-optimizing agents that learn on the fly
✅ Fast launch, faster results
Not Just Another Chatbot — A Whole New Way to Shop
Experro isn’t just another AI tool. It’s a smarter, sharper way to connect with modern shoppers to give them an agentic personalized experience.
Didn’t make it to the Shoptalk event 2025? Book a demo here!
Ekta holds over 5 years of experience in marketing, SEO, AIO, GEO, and SERP optimization. She combines strategic content planning with hands-on execution to drive results. Known for her dedication and attention to detail, Ekta ensures every piece of content delivers value to readers. When she's not crafting content strategies, you'll find her practicing yoga or petting dogs!
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