Why Is Replacing Outdated AI Now a #1 Business Priority?

Let’s talk about the AI you think you have...

In 2023, most brands rushed to “adopt AI”. In 2024, they added tools, ran pilots, and called it innovation. But now it’s 2025 and what we’re seeing across the industry is clear.

Legacy AI is lagging behind. And it’s costing you real money.

Slow search. Basic personalization. Generic results. These aren’t just workflow frustrations—they’re silent profit leaks.

When your commerce stack says it’s smart but can’t keep up with how your customers actually think, search, and shop. At Experro, we call this the cons of using outdated AI.

What Do We Recommend?

Generative AI has become the new essential companion for modern eCommerce businesses. The development teams rely on it to create, connect, and convert quickly.

But too many brands are still treating it as a novelty, ignoring the central role it now plays in keeping up with the market competition.

Legacy AI Is Quietly Draining Your Store’s Revenue – How?

In multiple ways....

Outdated AI = Poor Shopping Experiences

According to our data research, we found out that:

1. Rigid keyword-based AI often fails to grasp intent behind terms like “wedding guest outfit”, leading to missed conversions and silent exits. This causes 30–45% bounce.
2. You miss 80% revenue opportunities when all your merchandisers are busy keeping up with shifts in demand and setting rules accordingly.
3. Siloed data is a big no-no! When data is scattered across tools, your team reacts slowly, costing you sales, speed, and customer trust. 60% of retailers are already facing this.
4. 70% of product searches contain synonyms your legacy AI might miss. This means that “zero sugar” doesn’t match “sugar-free”. This happens when your search isn’t semantic, and every mismatch costs a sale.

We told you that outdated AI is multi-faced. So, how will you identify it?

Signs Your E-store Is Still Using Outdated AI

• Shoppers drop off after search
• Merchandisers spend days tagging synonyms
• “Personalization” feels generic
• Promotions miss the right audience at right time
• Your cart abandonment rates are touching skies
• Customer retention rate is falling...

These are the quiet losses that chip away at margins, CX, and long-term loyalty.

It’s True, Shoppers Have Changed. Has Your AI?

Search isn’t about keywords anymore. Discovery isn’t linear. Shoppers expect platforms to “just get them”.

If your platform can’t interpret a gen Z shopper’s language or respond to a photo upload with precise results, you’re already behind.

At Experro, we’ve seen how real-time, Gen AI-powered experiences lead to meaningful impact. When AI understands context, conversation, and catalog; it delivers outcomes, not just outputs.

The Business Impact of Closing the AI Gap

When you get rid of old legacy AI, you don’t just improve operations. You accelerate outcomes.

Better Conversion Rates. Lower Abandonment. Higher LTV.

Here’s what Experro’s existing clients like Pro Torque Tools and JustRae are enjoying:

• 90% less manual tagging
• 35% increase in mobile conversions
• 2x faster product discovery journeys
• 20% lift in AOV through dynamic personalization

We At Experro Believe...

Stop Piloting. Start Operationalizing with Experro!

Gen AI isn’t just the future. It’s the infrastructure modern commerce is already being built on.

At Experro, we’ve seen the difference it makes when brands stop “experimenting” and start embedding Gen AI search in your e-store.

You don’t need another tool.

You need an agentic eCommerce platform that understands your business priorities and your customers.

We built Experro for that.