Experro at Online Retailer 2026, Sydney: Event Highlights

Sydney, Australia | July 24, 2026 - Online Retailer Conference & Expo 2026, Australia's largest eCommerce conference, wrapped up at ICC Sydney on July 23, and Experro walked out of Darling Harbour with a lot more than souvenir koalas.

Over two packed days at Stand #A111, the four-member Experro crew, i.e., Jayesh Mori, Melaney King, Pratyaksh Salvi, and Nachiket Kumar met retail decision-makers, brand executives, and eCommerce leaders from across Australia and New Zealand.

The pattern that played out in Online Retailer 2025 last year and Barcelona 2026 was tech-savvy already: retailers knew their way around Gen AI search and its importance, and they were weighing various providers.

The Warm-Up Act: An Agency Leaders Meetup Done Right 🥂

Before the expo floor even opened, Experro hosted an exclusive Agency Leaders Meetup at the beautiful ICC Sydney precinct, bringing together agency heads from across the ANZ eCommerce ecosystem for an evening of drinks, conversations, and a fair bit of shop talk.

The vibe landed exactly where a good pre-event gathering should: equal parts of fun and work. Conversations moved easily from partnership opportunities to client challenges to what agencies need from a product discovery platform.

What Happened at Stand #A111 on July 22 & 23, 2026?

At the stand, Experro ran live demonstrations across its full discovery suite, covering both sides of the eCommerce equation.

• For shoppers: Gen AI Search that understands natural language and intent, Skara conversational sales agent that guides buyers in real time, AI Recommendations, and Guided B2C and B2B Procurement.
• For merchants: The Experro Merchant Assistant, Merchandising Intelligence, AI Product Enrichment, and AI Bundling.

The team catered to scheduled and walk-in demos and answered various questions around the catalogs, traffic patterns, and conversion headaches of attendees brought with them, which is exactly why so many of those conversations ran long.

The X Factor of Experro That Attracted People to Come Back 🧲

There were heaps of visitors circling back for a second look.

What stood out most was the reaction to the platform itself. Attendees consistently responded to the breadth of it — search, personalization, merchandising, and enrichment orchestrated by Gen AI in one place, rather than stitched together from five different tools.

For a two-day regional show, the quality of intent matched anything the team has seen at the bigger global events. ANZ retailers know what they want. They just needed to see it running.

CEO's Thoughts...

What's Next?

Online Retailer 2026 delivered exactly the audience Experro was built for: retailers who are done experimenting and ready to put Gen AI to work. Between the meetup, the demos, and the pipeline built across those two days, Sydney was well worth the trip!

Thanks for having us, mates. Until next time!

Missed meeting the team in Sydney? Book a 1:1 demo and see how Experro can expedite your eCommerce growth with Gen AI-driven search and personalization.