Experro Launches 5 Fresh & Futuristic Product Updates! ✨

The new year called for new changes to the product! 🎉

We conducted surveys and considered feedback from our esteemed clients.

Further, we brainstormed the necessary updates and took them as a priority.  Are these updates helpful for you? Well, yes! Technically, we have crafted these updates to enhance your experience with the product and streamline your success.

While some updates might be an upgrade or improvement to a feature, rest are new launches. 

1. Experro Discovery: Improved Dictionaries & Enrich for ZERO Frustrated Customers

We’ve improved search relevancy with core algorithm and NLP enhancements to help you achieve higher relevance and revenue. Finding the right product at the right time is no less than a lucky day! 

But with Experro’s smart search algorithm and logic, your customers will always find their desired products. This means that they will never be frustrated. 

Improve your customer’s search experience from the first click to drive higher click-through and engagement with new auto-complete customizations. 

Here are a few notable improvements that your customers will enjoy while surfing products on your eCommerce store: 

Dictionaries:

Here are a few aspects that have undergone improvements:

• Stopwords- Stopwords are those common/familiar words that are excluded from the search queries as they unnecessarily manipulate the search results. 
  
  Examples of stopwords include words like 'and', 'the', 'of', 'in', 'on', 'but', and so on. 

• Spell-check – Humans are bound to make spelling errors or typos. To avoid the search results from getting affected, the spell-check feature by Experro is a big-time savior.
  
  You can create a dictionary of commonly misspelled words for easy product discoveries.

Enrich:

The final aim is to have a happy customer. And customers are the happiest when they find what they are looking for, right? Check out the following modifications under Enrich:

• Synonyms – Synonyms are alternative terms similar to the original term. The customer can type any relative/alternative term of the product, and the search results displayed will not disappoint him/her. 
  
  Some related results are better than no or irrelevant results. 

• Phrases– The Phrases feature allows you to define the specific word combinations that should be treated as a single unit during the search.
  
  For example, ‘T-shirt’, ‘Wrist watch’, ‘Head wear’, etc. 

• Auto-complete – Speedy search results are the A-game of Experro.
  
  It offers completions or predictions while the user types a query in the search field. This, in turn, enables faster data retrieval.  
  
  For example, if you have added 'rings', 'gold rings' and 'silver rings' as a search term, they will be suggested when a customer starts typing 'ring'.

• Search Redirects – This feature redirects your user to the page you desire. 
  
  For example, if a user types ‘jackets’, he or she will get redirected to the page that displays all the jacket product listings.

2. Introducing New Recommendation Algorithms 

Do you ever wonder if those featured products on your website are really driving revenue?

Here are few of the many recommendation widgets that you can play around with: 

You may also optimize them with the help of insights. Furthermore, these insights can help you plan your future marketing campaigns. 

1. Pick-up Where You Left Off (PWYLO): This widget resembles the feature of the eCommerce giant Amazon. 

Improve conversion by encouraging shoppers to place orders for the items they recently interacted with. It works wonders, always! 

2. Inspired by Your Browsing History (IBYBH): This widget captures a customer's browsing history and lets you know what they have been looking for recently. Drive engagement by instantly showing personalized suggestions based on the shopper’s browsing history.

You can make settings in the browsing history widget from your admin panel.

And this is how (below) the customer will see while shopping. 

3. Admin Panel Got Insanely Advanced!

We’ve given our Experience Manager, i.e., the Admin Panel a major facelift. And we all know that a polished UI can go a long, long way. 

This is the before and after of the dashboard!

We have modified the Content Library as well. This is how it would look like while listing a product: 

From tables to charts, fonts to space — we have pushed pixels to make it an easier and fun experience for marketing and content teams to enjoy their day better with Experro.  

The congested UI now looks more refreshed and relaxed. 

4. Developers Just Got a New BFF = Improved Public APIs 

Do you agree? Faster APIs = Lesser response time! 

We have optimized the public APIs and added improvements to enhance response time.
 
Experro’s public APIs are now faster and more developer friendly. 

Don’t worry, they are now backward compatible, just better for you developer folks! 

5. Experro Media Manager Now Supports PPTs!

We made multiple usability enhancements in our Digital Asset Manager and have also extended the file support to PPTs. 

Start using those beautiful presentations as content on websites or pretty much anywhere!

From cutting-edge enhancements in our platform's core functionalities to the introduction of new, user-centric features — these updates are a testament to our promise of continuous improvement and excellence. 

As always, we are open to hearing from you. Feel free to drop us an email. 

Stay tuned with us as we have a lot in the store for you to drop by very soon! Cheers!